Powering
300001
conversations per month.
Voice AI that
Understands
Engages
Converts
Understands
SELECT USE CASE
TALK TO OUR AI AGENTS
What Sets NuPlay Apart
Human-Like
Deliver authentic, natural interactions with latencies of <1 second, seamless interruption handling, and secure context memory
Action-Oriented
Our agents go beyond conversation, they book appointments, update records, and integrate directly with your CRM, ERP, and support tools, turning conversations into actions.
Brand Voice Controls
Personality is key - especially in AI. Nurix helps brands build AI agents that solve problems and delight customers, all in a voice that’s unmistakably their own
Real Results with NuPlay
Leading enterprises trust NuPlay to:
Automate over
80%
of customer inquiries.
Achieve more than
65%
cost savings.
Gain
50%
efficiency in customer service and sales.
Reach over
70%
containment rate
Drive
10%
improvement in CSAT
Customer Success Snapshot
NuPLAY transformed First Mid insurance Group’s employee interaction and training/onboarding seamless
Learn More
We’ve turned cumbersome manuals into interactive AI assistants—dramatically increasing productivity, streamlining training, and reducing compliance risks.
Clay M. Dean
CEO, First Mid Insurance Group
Impact:
80
%
Automated Workflows
15
%
Increase in Team Productivity
200
%
ROI in 90 Days
Customer Success Snapshot
Dialogue
Manager
Manager
Nurix’s proprietary Dialogue Manager simultaneously analyzes audio from users and AI, capturing semantics and acoustics, to accurately detect conversational cues such as interruptions, pauses, turn-taking, and backchannels, enabling seamless, human-like interactions.
Real-Time
Analytics
Analytics
Instantly access deep conversational insights, including customer sentiment, emotional states, and actionable summaries, turning every interaction into strategic intelligence.
Voice-Based Retrieval-Augmented Generation (RAG)
By combining voice interactions with robust data retrieval capabilities, NuPlay listens, interprets, and dynamically pulls from structured and unstructured data sources. This ensures responses are not only fast and natural but grounded in your most up-to-date business information, improving customer satisfaction and reducing resolution times.
Advanced STT
and TTS Models
and TTS Models
NuPlay integrates state-of-the-art speech recognition and synthesis models optimized for accuracy and clarity, excelling even in noisy environments. Specialized multilingual support ensures precise recognition across diverse Indic languages, maximizing accessibility and engagement.
Voice That You Can Trust
Built to Scale and Perform with Enterprise-grade Excellence
